Watson, P and Howarth, T (2011) Construction quality management: principles and practice. London: Spon Press

Construction quality management: principles and practice. By Paul Watson and Tim Howarth, Spon Press, London, 2011. 321pp, ISBN 978-0-415-56911-8, 29.99 (pb)

Quality management is essential for facilitating the competitiveness of modern day commercial organizations. Excellence in quality management is a requisite for construction organizations who seek to remain competitive and successful. The challenges presented by competitive construction markets and large projects that are dynamic and complex necessitate the adoption and application of quality management approaches. This textbook is written in line with the ISO 9001:2008 standard and provides a comprehensive evaluation of quality management systems and tools. Their effectiveness in achieving project objectives is explored, as well as applications in corporate performance enhancement. Both the strategic and operational dimensions of quality assurance are addressed by focusing on providing models of best practice. The reader is supported throughout by concise and clear explanations and with self-assessment questions. Practical case study examples show how various evaluative-based quality management systems and tools have been applied. Subjects covered include: business objectives – the stakeholder satisfaction methodology; organizational culture and Health and Safety; quality philosophy; evaluation of organisational performance; continuous quality improvement and development of a learning organization. The text should prove most useful to students on both undergraduate and postgraduate construction management or construction project management courses. It will also prove a valuable resource for practising construction managers and project managers.

Advertisements

About Will

Professor of Construction Management and Economics, University of Reading, UK. Editor-in-Chief, Construction Management and Economics (1992-2016). Programme Director, MSc Construction Management. School Director of Postgraduate Teaching Programmes.
This entry was posted in Book reviews, Under review and tagged , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s